Post by account_disabled on Mar 10, 2024 17:47:18 GMT 10
The benefits of chatbots are many and they are for both customers and the company. Here, you will find the top ten use cases for ChatGuru's chatbots for selling airline tickets that will change the experience offered to customers. Check out! 1. Airline ticket booking ChatGuru's chatbots allow the airline ticket booking process to become more convenient, hassle-free and faster. This software is capable of guiding the passenger through a conversation flow that reduces any friction that may be encountered when booking a trip, informing about policies, confirming and invoicing airline tickets. 2. Reservation management Through ChatGuru's chatbot technology, it is also possible to manage airline ticket reservations. It is possible to automate post-purchase steps such as flight changes, changing dates and even requesting cancellation. Everything to generate a better experience for the customer. 3. Automate the search ChatGuru's chatbots can help with the task of automating searches and booking flights, making these processes more conversational and efficient. This way, the passenger simply informs the desired date and time and the chatbot responds with corresponding recommendations.
Flight Update Notifications ChatGuru chatbots allow you to send automated update notifications to users to inform them about new flight status, changes, delays, cancellations and boarding gates. This software is capable, for example, of notifying a passenger about a flight delay due to weather or other conditions, sending reminders about documents that need to be presented at boarding time or even informing what is allowed and what is prohibited. be carried during the flight. This way, you establish a more direct and practical line of communication for the customer. 5. Cross sell and upselling Brazil Phone Number Data ChatGuru chatbots can serve as a virtual assistant available at any time of the day or night. In other words, they are great allies of upsell and cross sell strategies, which aim to increase the value of traveler purchases in an automated way. This technology can be configured to suggest, in a personalized way, additional services, upgrades and offer additional sales to customers who have already purchased an airline ticket. Luggage One of the main points of attention for passengers is the suitcase.
In this sense, ChatGuru's chatbots can be used as a communication channel to inform customers about restricted objects, permitted bag dimensions and the baggage check-in process. It is also possible to add extra luggage and report traveling with pets. Chatbots can also make it easier to report luggage issues, such as lost or damaged bags. 7. Check-ins With a more familiar and simple interface for users, check-in becomes much more practical and faster through ChatGuru's chatbots. In addition to complete check-in, bots can inform you about check-in and arrival times at the airport, retrieve boarding passes and even help with check-in problems. 8. Requests for special assistance Requests for assistance or special services can also be simpler with ChatGuru. Through our chatbots, you can request priority boarding, inform that you are traveling with a baby, request wheelchairs and assistance for unaccompanied minors or elderly people. Automating requests benefits both passengers with practicality and teams with simplified demand management. 9. Loyalty programs ChatGuru software can also be used to share information about loyalty programs with customers.
Flight Update Notifications ChatGuru chatbots allow you to send automated update notifications to users to inform them about new flight status, changes, delays, cancellations and boarding gates. This software is capable, for example, of notifying a passenger about a flight delay due to weather or other conditions, sending reminders about documents that need to be presented at boarding time or even informing what is allowed and what is prohibited. be carried during the flight. This way, you establish a more direct and practical line of communication for the customer. 5. Cross sell and upselling Brazil Phone Number Data ChatGuru chatbots can serve as a virtual assistant available at any time of the day or night. In other words, they are great allies of upsell and cross sell strategies, which aim to increase the value of traveler purchases in an automated way. This technology can be configured to suggest, in a personalized way, additional services, upgrades and offer additional sales to customers who have already purchased an airline ticket. Luggage One of the main points of attention for passengers is the suitcase.
In this sense, ChatGuru's chatbots can be used as a communication channel to inform customers about restricted objects, permitted bag dimensions and the baggage check-in process. It is also possible to add extra luggage and report traveling with pets. Chatbots can also make it easier to report luggage issues, such as lost or damaged bags. 7. Check-ins With a more familiar and simple interface for users, check-in becomes much more practical and faster through ChatGuru's chatbots. In addition to complete check-in, bots can inform you about check-in and arrival times at the airport, retrieve boarding passes and even help with check-in problems. 8. Requests for special assistance Requests for assistance or special services can also be simpler with ChatGuru. Through our chatbots, you can request priority boarding, inform that you are traveling with a baby, request wheelchairs and assistance for unaccompanied minors or elderly people. Automating requests benefits both passengers with practicality and teams with simplified demand management. 9. Loyalty programs ChatGuru software can also be used to share information about loyalty programs with customers.